Shipping policy
At Tana Heritage, every order is prepared with the same care that goes into making our garments. From thoughtful packaging to reliable delivery, we want your pieces to arrive safely, on time, and ready to be worn.
Shipping Within India
Standard Shipping: Free on all orders.
Express Shipping: ₹200 per order.
Same Day Delivery in Bangalore: Via We Fast or Porter
We partner with trusted courier services to ensure smooth delivery across India.
Dispatch & Processing Time
Orders are dispatched within 3–5 business days of confirmation.
Dispatch time allows for final quality checks and careful packaging of your order.
You will receive a tracking link via email or WhatsApp once your order is shipped.
Delivery Timelines
Standard Delivery: 5–7 working days after dispatch.
Express Delivery: 2–4 working days after dispatch.
Please note: Delivery timelines may vary slightly depending on your location and courier service availability. Delays during high-volume periods such as festivals, holidays, or sales are possible, but we will keep you informed.
International Shipping
We currently do not offer international shipping. We hope to bring Tana Heritage to global customers in the near future.
Packaging
All orders are packed in eco-conscious, reusable materials.
Our packaging reflects our commitment to sustainability while keeping your garments safe in transit.
Whenever possible, we avoid plastic and use recyclable or compostable materials.
Order Tracking
A tracking link will be shared via email or WhatsApp once your package has been dispatched.
You can follow your package in real time until it reaches your doorstep.
In Case of Delays
If your order is delayed beyond the stated timeline, please reach out to us.
We will coordinate with our courier partners and keep you updated until your order is delivered.
Contact Us
For any questions regarding your order, shipping, or delivery, please contact our customer care team:
Email: care@houseoftaanaa.com
Phone or WhatsApp: +91 98803 74980
Timings: Monday to Saturday, 10 AM to 6 PM (IST)